FAQs

Browse our FAQ’s below, if you do not find the answer you are looking for please contact us for more details.

Use a soft broom or vacuum with a hardwood attachment. Mop with a damp cloth and a pH-neutral cleaner, avoiding excess water to prevent warping.
Engineered timber is more stable, resistant to humidity and temperature changes, and often more affordable than solid timber, while still offering a natural wood appearance.
Engineered timber flooring is a layered flooring product made from a hardwood top layer and a plywood or high-density fibreboard core for added stability.
Yes, bamboo flooring performs well in Perth’s climate. Proper acclimation and installation are essential to prevent expansion or contraction.
When properly maintained, bamboo flooring can last 20–30 years or more, depending on the quality and usage.
Yes, some types of bamboo flooring, such as solid and strand-woven bamboo, can be sanded and refinished to restore their appearance. Dependent how its been installed and weather it is solid or engineered.
Yes, bamboo is a renewable resource that grows quickly. It’s considered an environmentally friendly alternative to hardwood flooring.
Bamboo flooring is crafted from natural bamboo grass. The stalks are harvested, shredded, compressed, and bound with adhesives to create durable flooring planks.
Common issues include susceptibility to scratches, moisture sensitivity, cupping and the need for acclimation before installation to prevent expansion or contraction.
Bamboo flooring is highly durable, with strand-woven bamboo being up to three times harder than traditional hardwoods, making it ideal for high-traffic areas.
Bamboo flooring is water-resistant but not fully waterproof. Spills should be wiped up immediately to prevent water damage or warping.
Use a soft broom or vacuum with a hardwood attachment to remove dust and debris. Damp mop with a pH-neutral cleaner, avoiding excessive water to protect the surface.
Blackbutt timber is a highly durable hardwood native to Australia, making it an excellent choice for high-traffic areas. It is tough and resilient, resistant to wear and tear, and maintains its appearance under heavy use, making it ideal for homes.
For climates like Perth, with hot summers and mild winters, laminate flooring is an excellent choice due to its resistance to warping and fading. The materials in laminate flooring respond well to temperature fluctuations and humidity, maintaining their form and function throughout the year.
Choosing between laminate and hardwood flooring depends on factors like your budget, maintenance preferences, and where the flooring will be installed. Laminate is highly durable, easy to maintain, and generally less expensive, making it ideal for areas with high traffic or homes with pets and children. Hardwood offers a timeless appeal and can increase property value, but requires more maintenance and can be susceptible to scratches and moisture.
Australian hardwoods are known for their durability and toughness, making them a good choice for scratch-resistant flooring. While there are several Australian hardwood species that offer excellent scratch resistance, one of the most renowned options is spotted gum.
Engineered hardwood is often considered the best choice for underfloor heating systems. Its construction, with layers of real wood veneer on top of a stable plywood or high-density fiberboard core, makes it more resistant to temperature fluctuations and less prone to warping or shrinking compared to solid hardwood. The engineered structure allows for better heat conductivity, making it an efficient choice for underfloor heating.
When cleaning wood flooring, it’s important to use products that are specifically designed for wood and won’t cause damage or leave residue. The best practices for cleaning wood flooring include regular sweeping with a soft bristle broom and making use of a damp mop or microfiber mop if there has been expressive dust or a liquid spill. It is important to avoid using excess water as this can cause swelling of the wood and to refrain from using any oil or wax-based products as this will damage the natural finish and coating of the wood.
Regular cleaning, avoiding excessive moisture, promptly addressing any damage or wear, and periodic refinishing can help extend the lifespan of timber floors.
With proper care and maintenance, timber floors can last for several decades and even longer. Engineered wood floors have a thinner real wood veneer on top of a plywood base. Their lifespan can range from 20 to 30 years or more, depending on the thickness of the veneer, the quality of construction, and maintenance practices. Some high-quality engineered wood floors can be refinished once or twice during their lifespan while bamboo floors can last for 20 to 25 years or more, depending on the quality of the bamboo, the manufacturing process, and maintenance practices. The actual lifespan of timber floors depends on factors such as the quality of the materials used, the installation technique, the climate conditions, the level of foot traffic, and the maintenance routine.

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